TERMS AND POLICIES

A NON-REFUNDABLE BOOKING FEE of 100 GBP will be required when booking an appointment to secure the spot. 100% of the booking fee will go towards your treatment. The remaining balance will be paid separately: in cash or bank transfer right after treatment.

Booking fee is NON-REFUNDABLE. Cancelling your appointment for any reason will result in losing your booking fee. Please book wisely.

You must be 18+ to get this procedure done even with parental consent.

NO guests or pets allowed due to cross contamination and interruption. Please be respectful and understand that the semi-permanent makeup technician must focus on a permanent tattoo procedure. There is a quiet waiting area outside of the room where your guest(s) may wait at.

You must arrive no later than 30 minutes from your scheduled appointment time. After 30 minutes, your appointment will be considered as "no show" and result in forfeiture of your booking fee. Please take into account traffic times and weather conditions when driving to your appointment.

RESCHEDULING: You are allowed to reschedule only once, anymore will result in another booking fee regardless if it is within 72 hours or not. Please check my availability beforehand and write a message with the date and time you want to reschedule to.

In order to keep the deposit you need to reschedule your appointment at least 72 hours before the appointment.

THIS IS TYPICALLY A TWO-STEP PROCESS: Initial + a perfecting session. While some clients may accept the pigment and heal beautifully without a touch-up, most clients are required to come back for a second session. On some rare cases, a third session may be needed to achieve the desired look

BOOKING YOUR PERFECTING SESSION: This session needs a separate appointment. Because results are unpredictable, it is recommended that you should book your 4-8 weeks touch-up session the same day as you book your initial appointment. This is not required but highly recommended to be able to get the desired appointment. It is your responsibility to book this session separately. Booking past 4-12 week window will result in additional charge of 50GBP.

Any makeup done after 6 to 24 months is considered either a color boost or a new treatment (if makeup is no longer visible).

It is recommended to undergo a patch test at least 48 hours before scheduled procedure. However keep in mind that allergy might be developed at any time because this is how human body works. Once you book an appointment please schedule your patch test pick-up in advance (so you could perform it at least two days prior your appointment). You can also get the patch test sent to you for the cost of shipping- which will be added to your treatment cost (Reigate) or transfer additional 3gbp for appointments taking place in London. 

If you do not wish to undergo a patch test you will be given consent to sign allowing myself to carry out a treatment without it. Declination form will be given before the treatment, be ready to sign it if you did not undergo the patch test. Please leave us a message on WhatsApp, Instagram or e-mail which day you're going to pick it up so we could prepare it for you- you can pick up your patch test kit only in Reigate, if you’re booking for London you will need to order patch test to your home, message us your shipping address after transferring shipping cost to the same account as you sent the deposit. 

All foreign retouches will be considered as a new set of brows. Please book accordingly. Send pictures of clear eyebrows beforehand so I know if it's possible to cover your old makeup- in some cases there will be additional charge of 30 GBP needed to cover neutralisation of the old tattoo. 

All results will vary from person to person, depending on their: skin, blood type, lifestyle, diet, existing hair, bone structure, any medications taken and aftercare.

If you have previous work done by another artist, you MUST get my approval before booking. Please send me a few clear photos of your full face and eyebrows with no makeup on them, unfiltered, and in natural lighting for review. If you book an appointment without my approval or disclosing previous tattoo, your deposit will be forfeited and your appointment will be cancelled. No Exceptions.

We reserve the right to refuse service to anyone.